Oolio - Payout Delay – Incident details

Global Acquirer experiencing degraded performance

Payout Delay

Identified
Degraded performance
Started 2 days ago

Affected

Oolio Pay

Degraded performance from 1:56 AM to 12:00 AM

Payouts

Degraded performance from 1:56 AM to 12:00 AM

Global Acquirer

Degraded performance from 1:56 AM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    We have identified an issue at one of our Acquirers resulting in a payout delay for a subset of merchants.

    As a result of this issue, affected customers may experience a delay in receiving their payouts.

    Our Acquirer is actively working to resolve this as soon as possible.