Oolio - Payout Delay – Incident details

Payouts experiencing degraded performance

Payout Delay

Identified
Degraded performance
Started 3 days ago

Affected

Oolio Pay

Degraded performance from 12:00 AM to 12:00 AM

Payouts

Degraded performance from 12:00 AM to 12:00 AM

Updates
  • Identified
    Identified

    We are aware that some merchants have not received their payout today, April 3, 2025.

    We are actively working with our banking partner to resolve the issue and ensure the payout is processed as soon as possible.

    We apologise for the delay and any impact this may have on your business operations.

    Our next update will be provided at 3 PM AEST.

    Thank you for your understanding and patience.